Archive for the ‘Online Brand Management’ Category

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Yahoo faces Flickr backlash


2010
03.09

Hundreds of members of photo-sharing network Flickr have a nasty message for its new corporate parent Yahoo.

Flick off.

In the tradition of acquisitive Internet companies, Yahoo has quietly given notice to users of Flickr, which it bought in March, that it will merge the operations. In a clause in Flickr’s FAQ, Yahoo said it will “migrate” all independent account holders to its own network, requiring them to create a Yahoo ID.

In response, a portion of the tight-knit photo community is protesting the forced move by threatening to abandon their accounts a day before the imposed deadline in 2006. Under the group name, “Flick off,” more than 640 photo site members are bemoaning the change and discussing a migration of their own.

“I’m definitely leaving Flickr when it becomes a Yahoo service,” wrote one member by the name of Matt. “I’m sure that Google will launch an all-out photo service sooner or later. Hopefully before Xmas.”

Yahoo did not immediately respond to a request for comment. In its notice, Yahoo did not disclose the exact date when it will transition Flickr members to the Yahoo network.

The merging of networks isn’t out of the ordinary, nor is the outcry from a grassroots Web community that prided itself on independence from mainstream portals. But the opposition–and presumed defections–could prove to be a thorn in Yahoo’s side as it seeks to grow its photo and social-networking community in the face of fierce competition.

Flickr, which transitioned from headquarters in Vancouver, British Columbia, to Yahoo’s Sunnyvale, Calif., offices, lets users upload digital photos from computers and camera phones, put together photo albums and post photos to blogs, among other services. It’s known for a novel approach to photo collection and management, allowing members to “tag” pictures any way they choose so that random associations might arise between images. The tagging also improves image search.

Yahoo bought Flickr shortly after it launched Yahoo 360, a social network that combines a blogging tool, instant messaging, photo storage and sharing, and Internet radio.

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Ways You Can Use Twitter


2010
03.09

Twitter is a micro blogging platform which allows you to publish short messages of less than 140 characters through different mediums like IM, cellphones and the web.

It has a social element as well, as it allows users to befriend and monitor each other’s messages or updates. So what you have here is a publishing tool that can be either public and private.

It is similar to an IRC channel although messages are displayed less rapidly. Some have called it a slower version of internet messengers.

Twitter gives you a fragmented experience of opinions, events, news, ideas and feedback largely because its structured to accommodate non-contextual usability: You can easily follow thousands of users and listen in and enter into conversations conducted among multiple users at any point. And this is usually the case.

On the other hand, Twitter can be actively used as a tool to push out messages that capitalize on the attention you’re receiving from other users. Yes, I’m talking about self-promotion and marketing. This involves active user engagement.

Apart from its use as a info resource and publicity tool, Twitter is also a communication platform for individuals and their personal social networks.

There’s been a great deal of articles on how Twitter can be used for marketing purposes and I think most of them can be condensed to the simple aim of tracking and directing attention. Twitter allows you to monitor how influencers think or feel, you can also get into their attention zone via active networking.

For businesses, Twitter is another channel which connects current and potential customers with your product or brand. It allows deeply infiltration into the lifestyles of interested participants, which helps to build brand persistence/loyalty.

In its most obvious form, Twitter can be seen as a traffic generation tool. The placement of links within profiles and conversations can direct visitors to a specific website and is especially powerful if you pitch to early adopters and influencers.

Here is the list:

  1. Personal Branding. Twitter is a social media platform you can use to build your personal brand. It has the primary benefit of developing a casual persona and establishes you as a social personality that is connected and approachable. As Twitter adoption increases, new users will be drawn towards well established Twitter personas.
  2. Get Feedback. Need an alternative perspective on how a website looks or the right course of action to take? Blast out a message asking for advice and you’ll receive replies from other users. This collective intelligence can be used as fodder for articles or projects.
  3. Hire People. Need a good logo designer, marketer or programmer? Send out a message asking for recommendations. This is a very quick and easy way to hire freelancers or even companies based on familiar recommendations.
  4. Direct traffic. Twitter can be used to get traffic to your websites or the sites of friends. If you ask your friends to tweet about it, the message will spread faster and further as other active users pick it up. There is a viral nature to all types of news, even on a site like Twitter.
  5. Read News. Twitter users often link to useful sites or articles and can be a source of scoops and alternative news. You can also subscribe to Twitter feeds for specific websites/conferences, which allows you to receive and view content quickly. This is very useful for active social news participants.
  6. Make New Friends. Like any other social network, Twitter has a built-in function for you to befriend and track the messages of other users. This is an easy way for you connect with people outside of your usual circle. Make an effort to add active users you find interesting. A Twitter acquaintance can be developed into a long lasting friendship.
  7. Network for benefits. Twitter can be used as a socializing platform for you to interact with other like-minded people, especially those in the same industry. It can be used to establish consistent and deeper relationships for future benefits such as testimonials or peer recommendations.
  8. Use it as a ToDo list. Use Twitter to record down what you need to do while you are away from the computer. Mark the tweet as a favorite to file it for referencing. Another alternative is to use an Online task management service that is synced with Twitter.

9. Business Management. Twitter can be used as a company intranet that connects employees to one another. Workers can liaise with each other when working on group projects. Particularly useful when certain workers go out often in the field. Updates could be set to private for security reasons.

10. Take Notes. Twitter provides you with an easy way to record important ideas or concepts you want to explore further. Include links relevant to ideas you want to explore. Note taking can also be done offline via mobile applications.

I suspect I’ll be writing a little more about Twitter in the future including a roundup and summary of some of the articles I found really useful (there were quite a few).

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Online Videos Sell Products


2010
03.03

video marketing services

While adding video to your online store isn’t exactly new, it is still a medium in its infancy.  Only within the last year or so have retailers begun to wake up to the power of video as a marketing tool that builds customer confidence and increases conversion rates. The amazing thing about video is that it works to this effect whether it’s watched or not.  In other words, just by adding product videos to your site, whether they’re watched or not, will help move products.

Why add video to product pages?

Why add video to your site’s product pages?  Because simply put, product videos sell products.  While shoppers who actually view a product video are buying at a higher rate than those who choose not to watch the video, what has proven even more interesting is the fact that people who do NOT watch the video are converting at a significantly higher rate than shoppers viewing the same product page without the option for video viewing.

See our Video Marketing Services

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Link Popularity 101


2010
03.03

link popularity

The number of websites that link to your website is one of the factors that help search engines determine your relevancy for a search term. Link popularity and gaining new links from outside websites to your website have proven to be a popular concept for people seeking to improve their search engine rankings.

What is link popularity and how exactly does it work? Search engines don’t just look at the content of your website to determine if you are a match for a search. They also look at the number of outside websites that can validate, by linking, that you are a good match.

Search engines have also begun to rank the importance of the sites that link to you. This means if the New York Times links to your site, your credibility is higher than if Joe’s Online Newspaper provides a link to your website. Search engines also consider the text contained in the link that is pointing to your website. If the text in the links contains keywords you are trying to compete for, the search engines consider your site to have even greater credibility.

Since link popularity has become a factor that people feel like they have some influence over in determining their search engine positioning, many solutions have been proposed for growing your online link popularity. One of the more popular ways is also one of the least effective.

Several software programs have been written that help you create lists of websites in your space that might be willing to link to you. These programs also help you gather the email addresses for these sites and even help you craft an email requesting that the site add a link to yours.

The concept sounds good but the results are often mixed. If you use one of these tools and simply follow the templates they give you, your email will read like a spam message that won’t be taken seriously.

The best way to build long-term link popularity is to offer good content and features that provide real value to your audience. As people discover your website and realize its benefits, the likelihood of them linking to your website naturally increases.

There are several critical targets if you want to build up your link popularity without appearing to be a spammer. The first is good links from Yahoo and the Open Directory Project. Both of these sites are human based directories that have a lot of influence over search results. If your site is listed in the correct category and has a good description, links from these two websites are seen as validating you are the real thing.

The second place it’s important to have a link from is topic specific or niche directories. These are websites that are dedicated to news and information that is an exact match for what you provide online. If you have a website that deals with tractor parts, being listed on sites that focus on tractors is very important. In the case where a niche website doesn’t know about your website, it’s okay to ask them to link to your website. But your message should be personalized to them and also tell them the benefit or feature their users will get from linking to you.

Another part of the web that helps build your link popularity is resource sites. Resource sites are lists of links that people put up on their own. These pages are often spread amongst friends and readers who find good information available from the resource. In order to reach this audience, a good PR campaign and press releases can ensure that these individuals know you exist and have a link to your website that they can easily include.

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Choosing the right keywords for your seo


2010
02.25

Choosing the right keywords to base your site seo optimization around is an important first step. General or generic keywords are usually not the best approach, and sometimes it’s better to be a little more specific and focus on niche keywords relating to your product or service.

For example, let’s talk about www.devedit.com — DevEdit is our WYSIWYG HTML editing component that drops into browser-based applications.

The problem is, there are a LOT of WYSIWYG HTML editors, but how can we get DevEdit to appear in Google’s top 10 rankings? Well, let’s see. Trying to optimize for the keyword “HTML” alone would be a tough task, as it’s too general. There are HTML editors, HTML tutorials, HTML articles, etc.

We need to be more specific, which means:

  1. Targeting a more suitable market that is looking for a content editing solution
  2. Competing with fewer websites targeting the same keywords
  3. Optimizing for keywords that people actually use when performing searches

Targeting a suitable market will depend on your website, as well as the products and services you offer. Try to be specific with your keywords, and remember that people no longer use single keyword search phrases – the average search phrase contains 3-5 related words.

For example, if you’re optimizing for a web development site and you’re located in Sydney, Australia, use keywords such as “web development Sydney” or “web development services Australia”.

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When PR Goes REALLY Bad


2010
02.05

Many people will assume that it is only the new PR people who make significant mistakes in public relations. Perhaps they make their fair share, however, sometimes the experienced “professionals” mess up royally and end up paying dearly for it. Here are some examples from Fineman Associates top ten from various years:

In 1996, Structural Dynamics Research Corporation fired a guy on Take Our Daughters To Work Day while his 8-year old daughter was with him in the building!

Southwest Airlines, based in Dallas, Texas, announced during the 2002 year that they would begin charging overweight passengers for two seats instead of one. Big people cried foul and so did many others including many newspaper columnists.

In the midst of 1998’s homerun race, it was made known from our friendly neighborhood taxman that the person who caught the record-breaking home run ball would be subject to a six figure gift tax, even if they returned the ball! Mike McCurry, then White House spokesman, relayed his opinion at a press conference when he said that was “…about the dumbest thing I’ve ever heard in my life.” The IRS quickly withdrew, but not before they showed their image of being stone cold and unforgiving.

The American Society of Composers, Authors and Publishers once tried to force the Boy Scouts and Girl Scouts to pay royalties for singing songs around the campfire.

Do you see this disturbing trend? Not a single one of these organizations intended to ruin their image. They simply failed to think their decisions through.

What are you going to do when a crisis rears its ugly head? Are you prepared to head off the media in a PR nightmare? It takes a lot to fix a serious media goof up. Just ask any of these organizations. I’m sure it wasn’t an overnight fix.

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